Frequently Asked Questions
ConfirmOriginal.com and ConfirmOriginal.in are the consumer interfaces for accessing the Sales Promotion Service built around a perfect Anti-counterfeit system by marking every unit of production with a unique QR Code and allowing the consumers to scan the QR Code and access an array of Customer Care Services.
Is the QR Code on every unit unique?
Yes, the QR Codes printed on each unit serve as a unique identifier for the unit.
Is it possible to duplicate this QR Code on fake or counterfeit units?
It is generally impossible because the system will detect a second attempt to access the same QR Code. The system is intelligent enough to track such scanning and report it instantly.
What will happen when the original unit is scanned a second time?
The original unit's consumer (or his or her family members) can scan the QR code multiple times and get the correct result.
What will happen if a QR Code on a product on the shelves of a super market is scanned and the person does not buy the product?
The verification interfaces are different for both products, with QR Codes inside the cover and outside the cover. They are designed to handle all situations.
What are the ways of achieving sales promotion by using the service at ConfirmOriginal?
We have different methods of promoting your sales and we will adopt the best method suitable for the nature of the products of a brand protected by us:
- Making the brand the most preferred brand by offering good services.
- Promoting new customer purchases through special offers.
- Promoting the brand to new customers by offering reference benefits.
- Built-in sales promotion activities that promote the brand and scan the products.
- Customized sales promotion activities (typically based on your requests, and used to attract consumer attention for seasonal business opportunities).
What are the services consumers get by scanning the QR Code?
By scanning QR Code on your products, consumers can ensure they purchased from the original resource. Your brand will remain the most preferred brand for their next purchase. Consumers can register a complaint, give feedback, and get additional information about you and your products by scanning the QR Code.
How to print the QR Codes on the products or packages?
If your production is low we can supply QR Code Labels. But if your production is high it is not practical to affix QR Code Labels. So we will send you QR Code Data as a digital file, and your engineers handling your ink jet printers will use this file to print QR Codes on the product or packages.